We don’t just sell things. We make every customer feel welcome, putting a smile on their face and making them think ‘I’ll come back here again’ when they leave. That’s why we need friendly and helpful people like you to join us as a customer service assistant.
As a team member, you’ll be busy, busy, busy, but lots of variety will make sure you enjoy your job. You’ll work across the store, making sure our shelves are constantly filled with goodies, running the till, keeping things tidy and lifting boxes when we get a delivery, some of which can be quite heavy. But the clue is in the job title. This job is really about serving customers, helping with their queries or perhaps telling them about our special promotion.
What you’ll need
Customer service skills and then some more customer service skills on top – retail experience as a sales assistant or crew member would be great, but it’s not essential. You’ll be polite and friendly, happy to approach customers rather than let them find you. Individuals do well, teams achieve more, so you must be able to work effectively with lots of different people.
You’ll also need to be at least 18 years old as part of the role involves working with fuel (that’s the law).
We’ll develop your skills so you can progress. You might want to stay in our expanding store network; then again, you might want a change of scene in the future and decide to join our support centre in Milton Keynes. Depending on the opportunities available at a particular store, you can also choose to work part time or full time.